Last updated: June 13, 2026
This document constitutes an official public offer of aitomaton LLP (BIN 230840025863), legal address: 169 Baimagambetova St., Kostanay, Republic of Kazakhstan, hereinafter referred to as the “Licensor”, to enter into an agreement (hereinafter referred to as the “Agreement”) under the terms of a simple (non-exclusive) license with any legal entity or individual who accepts this offer, hereinafter referred to as the “Licensee.”
1. TERMS AND DEFINITIONS
1.1. Platform (Service) means a software suite for the creation, configuration, and operation of AI Agents, accessible to the Licensee via the Internet at www.aitomaton.online under the SaaS (Software as a Service) model.
1.2. AI Agent (AI-Agent) means an automated software system created and configured by the Licensee using the functionality of the Platform, capable of generating content, processing requests, and performing other actions based on artificial intelligence technologies.
1.3. Personal Account means a secure section of the Platform accessible to the Licensee after registration and intended for managing settings, AI Agents, payments, and viewing statistics.
1.4. Licensee Content means any data, texts, images, prompts, knowledge bases, and other materials uploaded, transmitted, or generated by the Licensee using the Platform.
1.5. Tariff Plan means a commercial offer of the Licensor defining the price, validity period, set of functions, and quantitative limitations (for example, the number of AI Agents, volume of processed data, communication channels, and integrations) applicable to the use of the Platform. Current Tariff Plans are available at: https://aitomaton.online/pricing
1.6. Subscription means an automatically renewable period during which the rights under the License remain valid in accordance with the selected Tariff Plan, subject to timely payment.
2. SUBJECT MATTER OF THE AGREEMENT. REGISTRATION AND ACCESS
2.1. The Licensor grants the Licensee, under the terms of a simple (non-exclusive) license, the right to use the Platform for the creation and operation of AI Agents for its business purposes through the Personal Account, and the Licensee undertakes to pay for such right in accordance with the selected Tariff Plan.
2.2. To access the Platform, the Licensee must register by providing accurate information and creating an account. The Licensee is solely responsible for maintaining the confidentiality and security of its account credentials. All actions performed using the Licensee’s account shall be deemed to have been performed by the Licensee.
2.3. The right to use the Platform is granted exclusively subject to full and timely payment for the selected Tariff Plan. In the event of non-payment or delayed payment, the Licensor shall have the right to unilaterally suspend or completely terminate the Licensee’s access to the Platform without prior notice.
2.4. The Licensee shall not:
2.4.1. Transfer, sell, lease, sublicense, or otherwise provide third parties with access to the Platform or to its rights under the Agreement without the Licensor’s written consent.
2.4.2. Attempt to research, decompile, disassemble, modify, upgrade, hack, or circumvent the technical restrictions of the Platform.
2.4.3. Create derivative works based on the Platform or separately use, copy, or integrate its components.
2.4.4. Remove, conceal, or modify notices regarding copyrights, trademarks, or other intellectual property rights of the Licensor contained within the Platform.
2.4.5. Use the Platform to develop competing solutions, reverse engineer the Platform’s business processes or architecture, or develop competing solutions or services.
3. “AS IS” TERMS OF USE. TECHNOLOGICAL INTERRUPTIONS
3.1. The Platform is provided to the Licensee “AS IS”, in the condition existing at the time access is granted. The Licensor makes no express or implied warranties regarding uninterrupted, error-free, or secure operation of the Platform or its suitability for the Licensee’s specific purposes and expectations.
The Licensor shall not be liable for the Platform’s compliance with the Licensee’s internal policies, regulatory requirements, or the requirements of its clients, nor for any actions or omissions of the Licensee or its AI Agents created on the Platform that result in infringement of third-party rights, including copyright and related rights.
3.2. The Licensor shall not be liable for the inability to use the Platform caused by:
scheduled or unscheduled technological interruptions (maintenance);
failures in communication networks, equipment, or software not under the direct control of the Licensor, including the Licensee’s Internet service provider networks;
actions of third parties or force majeure circumstances.
3.3. The Licensor reserves the right to carry out technological interruptions for maintenance, updates, or modernization of the Platform. Where possible, the Licensee shall be notified of scheduled interruptions through the Personal Account or by email.
Access to the Platform may be restricted or suspended during such technological interruptions. Such interruptions shall not constitute a breach of the Licensor’s obligations and shall not serve as grounds for recalculating fees or making claims.
3.4. The Licensor’s total liability under the Agreement shall be limited to the amount actually paid by the Licensee for the most recently paid period of use and shall apply only to direct, documented losses. Lost profits, penalties, and other indirect losses shall not be reimbursed.
4. PAYMENT AND TARIFFS
4.1. The cost of using the Platform shall be determined in accordance with the Tariff Plan selected by the Licensee and effective at the time of payment.
4.2. Payment shall be made by the Licensee on a 100% prepayment basis for the selected period (month or year) by bank transfer to the Licensor’s settlement account or through connected payment systems.
4.3. Upon activation of the Subscription, renewal of the License and debiting of funds shall occur automatically. The Licensee may disable automatic renewal in the Personal Account no later than 2 (two) calendar days before the next scheduled charge.
The Licensor is not required to notify the Licensee of a charge while an active Subscription is in effect; any such notification is for informational purposes only.
4.4. The Licensor shall have the right to unilaterally amend the terms of Tariff Plans for future periods. Such changes shall not affect periods already paid for by the Licensee.
4.5. Funds paid for the License are non-refundable except where expressly provided otherwise by the legislation of the Republic of Kazakhstan.
4.6. The Licensor has the right to change prices and tariffs without separate notification by publishing the relevant changes on the website, with such changes applying to new periods.
4.7. If the Licensee withdraws from the Agreement, the portion of the paid Tariff corresponding proportionally to the unused term of the License (Subscription) shall be refunded, less the Licensor’s actual expenses, including payment system commissions.
The refund shall be made within 10 business days from the date the Licensor receives the Licensee’s notice of withdrawal from the Agreement, except in the following cases:
the Licensee has violated the terms of the Agreement, including the User Agreement, resulting in blocking or restriction of access to the Platform;
the Licensee uses Tariff Plans providing special purchase conditions, for example, “non-refundable activation of options,” where non-refundability is expressly stated.
The notice of withdrawal from the Agreement must contain:
the Licensee’s legal name / full name;
the Licensee’s identifier (login, personal account number, system ID);
bank account details for the refund;
grounds for the refund and the date of the notice of withdrawal.
The notice shall be sent by the Licensee to: info@aitomaton.online.
5. LIABILITY FOR USE OF THE AI AGENT AND PERSONAL DATA
5.1. The Licensee bears full and exclusive responsibility for all actions, content, and decisions generated or performed by the AI Agent created by the Licensee, as well as for all Licensee Content.
5.2. The Licensee undertakes to use the Platform and AI Agent strictly in accordance with the legislation of the Republic of Kazakhstan, including, but not limited to:
the Law of the Republic of Kazakhstan “On Artificial Intelligence”, including the obligation to label AI-generated content where required;
the Law of the Republic of Kazakhstan “On Personal Data and Their Protection” and the Digital Code of the Republic of Kazakhstan.
The Licensee shall independently ensure the labeling of synthetic content created using AI Agents to the extent and in the manner required by the legislation of the Republic of Kazakhstan and shall bear responsibility for the absence of such labeling.
5.3. The Licensee acts as an independent personal data operator in relation to any information, including the personal data of its clients, processed by the Licensee using the Platform or AI Agent.
The Licensor is not the operator of such data and does not acquire the status of a personal data operator in relation to information processed by the Licensee through the Platform.
The Licensee guarantees that it has all necessary legal grounds, including the consent of data subjects, for such processing and bears full responsibility for its legality before regulatory authorities and third parties.
5.4. The Licensor shall bear no liability for the Licensee’s violation of legislation governing artificial intelligence or personal data, or for any harm caused by the Licensee or its AI Agent to third parties.
The Licensee undertakes to fully reimburse the Licensor, within 10 days of the first written demand, for all losses, including court costs and fines, incurred in connection with third-party claims against the Licensor arising from the Licensee’s actions.
6. LICENSOR’S RIGHTS TO RESTRICT ACCESS
6.1. The Licensor shall have the right, unilaterally and without recourse to court, without prior notice and without providing reasons, to fully or partially restrict, suspend, or terminate the Licensee’s access to the Platform in the following cases:
violation of payment terms under Clause 2.3;
violation by the Licensee of any terms of this Offer, including prohibited methods of use and failure to comply with Clause 5.2 of the Agreement;
receipt by the Licensor of substantiated complaints or claims from third parties regarding the actions of the Licensee or its AI Agent;
receipt of a request or order from an authorized governmental authority of the Republic of Kazakhstan;
reasonable suspicion that the Licensee is using the Platform in violation of the laws of the Republic of Kazakhstan, for fraudulent, spam-related, or other unlawful purposes, or where there is a risk that the Licensor may be held liable for the Licensee’s actions.
6.2. If access is blocked for reasons unrelated to payment, the Licensor shall not be required to refund the Licensee for the unused period.
Any decision by the Licensor to issue a refund shall be solely at the Licensor’s discretion and shall not constitute an obligation.
At the Licensor’s discretion, access may be permanently terminated.
7. TERM, ACCEPTANCE, AND ACCEPTANCE OF SERVICES
7.1. This Offer shall enter into force upon its publication on the Licensor’s website and shall remain valid indefinitely.
7.2. The Agreement shall be deemed concluded, and its terms unconditionally accepted by the Licensee, from the moment the Licensee makes the first payment for the selected Tariff Plan or begins using the Platform.
From that moment, the Agreement shall be deemed concluded in accordance with Article 396 of the Civil Code of the Republic of Kazakhstan.
7.3. The Licensor’s services shall be deemed duly rendered and accepted by the Licensee in full from the moment access to the Platform is provided.
The Parties are not required to sign any separate certificate or act of services rendered.
The absence of written claims from the Licensee within 3 (three) calendar days from the date of payment shall be deemed confirmation that the services were duly rendered.
8. FINAL PROVISIONS
8.1. The Agreement shall be governed exclusively by the laws of the Republic of Kazakhstan. All disputes shall be resolved by the court at the location of the Licensor.
8.2. The Licensor shall have the right to unilaterally amend the text of the Offer. A new version shall enter into force upon its publication.
The Licensee undertakes to independently monitor amendments to the Offer. Failure to review a new version of the Offer shall not release the Licensee from its obligation to comply with its terms.
Continued use of the Platform after amendments have been made shall constitute the Licensee’s acceptance of such amendments.
8.3. If any provision of the Offer is declared invalid, this shall not affect the validity of the remaining provisions.
This document constitutes an official public offer of aitomaton LLP (BIN 230840025863), legal address: 169 Baimagambetova St., Kostanay, Republic of Kazakhstan, hereinafter referred to as the “Licensor”, to enter into an agreement (hereinafter referred to as the “Agreement”) under the terms of a simple (non-exclusive) license with any legal entity or individual who accepts this offer, hereinafter referred to as the “Licensee.”
1. TERMS AND DEFINITIONS
1.1. Platform (Service) means a software suite for the creation, configuration, and operation of AI Agents, accessible to the Licensee via the Internet at www.aitomaton.online under the SaaS (Software as a Service) model.
1.2. AI Agent (AI-Agent) means an automated software system created and configured by the Licensee using the functionality of the Platform, capable of generating content, processing requests, and performing other actions based on artificial intelligence technologies.
1.3. Personal Account means a secure section of the Platform accessible to the Licensee after registration and intended for managing settings, AI Agents, payments, and viewing statistics.
1.4. Licensee Content means any data, texts, images, prompts, knowledge bases, and other materials uploaded, transmitted, or generated by the Licensee using the Platform.
1.5. Tariff Plan means a commercial offer of the Licensor defining the price, validity period, set of functions, and quantitative limitations (for example, the number of AI Agents, volume of processed data, communication channels, and integrations) applicable to the use of the Platform. Current Tariff Plans are available at: https://aitomaton.online/pricing
1.6. Subscription means an automatically renewable period during which the rights under the License remain valid in accordance with the selected Tariff Plan, subject to timely payment.
2. SUBJECT MATTER OF THE AGREEMENT. REGISTRATION AND ACCESS
2.1. The Licensor grants the Licensee, under the terms of a simple (non-exclusive) license, the right to use the Platform for the creation and operation of AI Agents for its business purposes through the Personal Account, and the Licensee undertakes to pay for such right in accordance with the selected Tariff Plan.
2.2. To access the Platform, the Licensee must register by providing accurate information and creating an account. The Licensee is solely responsible for maintaining the confidentiality and security of its account credentials. All actions performed using the Licensee’s account shall be deemed to have been performed by the Licensee.
2.3. The right to use the Platform is granted exclusively subject to full and timely payment for the selected Tariff Plan. In the event of non-payment or delayed payment, the Licensor shall have the right to unilaterally suspend or completely terminate the Licensee’s access to the Platform without prior notice.
2.4. The Licensee shall not:
2.4.1. Transfer, sell, lease, sublicense, or otherwise provide third parties with access to the Platform or to its rights under the Agreement without the Licensor’s written consent.
2.4.2. Attempt to research, decompile, disassemble, modify, upgrade, hack, or circumvent the technical restrictions of the Platform.
2.4.3. Create derivative works based on the Platform or separately use, copy, or integrate its components.
2.4.4. Remove, conceal, or modify notices regarding copyrights, trademarks, or other intellectual property rights of the Licensor contained within the Platform.
2.4.5. Use the Platform to develop competing solutions, reverse engineer the Platform’s business processes or architecture, or develop competing solutions or services.
3. “AS IS” TERMS OF USE. TECHNOLOGICAL INTERRUPTIONS
3.1. The Platform is provided to the Licensee “AS IS”, in the condition existing at the time access is granted. The Licensor makes no express or implied warranties regarding uninterrupted, error-free, or secure operation of the Platform or its suitability for the Licensee’s specific purposes and expectations.
The Licensor shall not be liable for the Platform’s compliance with the Licensee’s internal policies, regulatory requirements, or the requirements of its clients, nor for any actions or omissions of the Licensee or its AI Agents created on the Platform that result in infringement of third-party rights, including copyright and related rights.
3.2. The Licensor shall not be liable for the inability to use the Platform caused by:
scheduled or unscheduled technological interruptions (maintenance);
failures in communication networks, equipment, or software not under the direct control of the Licensor, including the Licensee’s Internet service provider networks;
actions of third parties or force majeure circumstances.
3.3. The Licensor reserves the right to carry out technological interruptions for maintenance, updates, or modernization of the Platform. Where possible, the Licensee shall be notified of scheduled interruptions through the Personal Account or by email.
Access to the Platform may be restricted or suspended during such technological interruptions. Such interruptions shall not constitute a breach of the Licensor’s obligations and shall not serve as grounds for recalculating fees or making claims.
3.4. The Licensor’s total liability under the Agreement shall be limited to the amount actually paid by the Licensee for the most recently paid period of use and shall apply only to direct, documented losses. Lost profits, penalties, and other indirect losses shall not be reimbursed.
4. PAYMENT AND TARIFFS
4.1. The cost of using the Platform shall be determined in accordance with the Tariff Plan selected by the Licensee and effective at the time of payment.
4.2. Payment shall be made by the Licensee on a 100% prepayment basis for the selected period (month or year) by bank transfer to the Licensor’s settlement account or through connected payment systems.
4.3. Upon activation of the Subscription, renewal of the License and debiting of funds shall occur automatically. The Licensee may disable automatic renewal in the Personal Account no later than 2 (two) calendar days before the next scheduled charge.
The Licensor is not required to notify the Licensee of a charge while an active Subscription is in effect; any such notification is for informational purposes only.
4.4. The Licensor shall have the right to unilaterally amend the terms of Tariff Plans for future periods. Such changes shall not affect periods already paid for by the Licensee.
4.5. Funds paid for the License are non-refundable except where expressly provided otherwise by the legislation of the Republic of Kazakhstan.
4.6. The Licensor has the right to change prices and tariffs without separate notification by publishing the relevant changes on the website, with such changes applying to new periods.
4.7. If the Licensee withdraws from the Agreement, the portion of the paid Tariff corresponding proportionally to the unused term of the License (Subscription) shall be refunded, less the Licensor’s actual expenses, including payment system commissions.
The refund shall be made within 10 business days from the date the Licensor receives the Licensee’s notice of withdrawal from the Agreement, except in the following cases:
the Licensee has violated the terms of the Agreement, including the User Agreement, resulting in blocking or restriction of access to the Platform;
the Licensee uses Tariff Plans providing special purchase conditions, for example, “non-refundable activation of options,” where non-refundability is expressly stated.
The notice of withdrawal from the Agreement must contain:
the Licensee’s legal name / full name;
the Licensee’s identifier (login, personal account number, system ID);
bank account details for the refund;
grounds for the refund and the date of the notice of withdrawal.
The notice shall be sent by the Licensee to: info@aitomaton.online.
5. LIABILITY FOR USE OF THE AI AGENT AND PERSONAL DATA
5.1. The Licensee bears full and exclusive responsibility for all actions, content, and decisions generated or performed by the AI Agent created by the Licensee, as well as for all Licensee Content.
5.2. The Licensee undertakes to use the Platform and AI Agent strictly in accordance with the legislation of the Republic of Kazakhstan, including, but not limited to:
the Law of the Republic of Kazakhstan “On Artificial Intelligence”, including the obligation to label AI-generated content where required;
the Law of the Republic of Kazakhstan “On Personal Data and Their Protection” and the Digital Code of the Republic of Kazakhstan.
The Licensee shall independently ensure the labeling of synthetic content created using AI Agents to the extent and in the manner required by the legislation of the Republic of Kazakhstan and shall bear responsibility for the absence of such labeling.
5.3. The Licensee acts as an independent personal data operator in relation to any information, including the personal data of its clients, processed by the Licensee using the Platform or AI Agent.
The Licensor is not the operator of such data and does not acquire the status of a personal data operator in relation to information processed by the Licensee through the Platform.
The Licensee guarantees that it has all necessary legal grounds, including the consent of data subjects, for such processing and bears full responsibility for its legality before regulatory authorities and third parties.
5.4. The Licensor shall bear no liability for the Licensee’s violation of legislation governing artificial intelligence or personal data, or for any harm caused by the Licensee or its AI Agent to third parties.
The Licensee undertakes to fully reimburse the Licensor, within 10 days of the first written demand, for all losses, including court costs and fines, incurred in connection with third-party claims against the Licensor arising from the Licensee’s actions.
6. LICENSOR’S RIGHTS TO RESTRICT ACCESS
6.1. The Licensor shall have the right, unilaterally and without recourse to court, without prior notice and without providing reasons, to fully or partially restrict, suspend, or terminate the Licensee’s access to the Platform in the following cases:
violation of payment terms under Clause 2.3;
violation by the Licensee of any terms of this Offer, including prohibited methods of use and failure to comply with Clause 5.2 of the Agreement;
receipt by the Licensor of substantiated complaints or claims from third parties regarding the actions of the Licensee or its AI Agent;
receipt of a request or order from an authorized governmental authority of the Republic of Kazakhstan;
reasonable suspicion that the Licensee is using the Platform in violation of the laws of the Republic of Kazakhstan, for fraudulent, spam-related, or other unlawful purposes, or where there is a risk that the Licensor may be held liable for the Licensee’s actions.
6.2. If access is blocked for reasons unrelated to payment, the Licensor shall not be required to refund the Licensee for the unused period.
Any decision by the Licensor to issue a refund shall be solely at the Licensor’s discretion and shall not constitute an obligation.
At the Licensor’s discretion, access may be permanently terminated.
7. TERM, ACCEPTANCE, AND ACCEPTANCE OF SERVICES
7.1. This Offer shall enter into force upon its publication on the Licensor’s website and shall remain valid indefinitely.
7.2. The Agreement shall be deemed concluded, and its terms unconditionally accepted by the Licensee, from the moment the Licensee makes the first payment for the selected Tariff Plan or begins using the Platform.
From that moment, the Agreement shall be deemed concluded in accordance with Article 396 of the Civil Code of the Republic of Kazakhstan.
7.3. The Licensor’s services shall be deemed duly rendered and accepted by the Licensee in full from the moment access to the Platform is provided.
The Parties are not required to sign any separate certificate or act of services rendered.
The absence of written claims from the Licensee within 3 (three) calendar days from the date of payment shall be deemed confirmation that the services were duly rendered.
8. FINAL PROVISIONS
8.1. The Agreement shall be governed exclusively by the laws of the Republic of Kazakhstan. All disputes shall be resolved by the court at the location of the Licensor.
8.2. The Licensor shall have the right to unilaterally amend the text of the Offer. A new version shall enter into force upon its publication.
The Licensee undertakes to independently monitor amendments to the Offer. Failure to review a new version of the Offer shall not release the Licensee from its obligation to comply with its terms.
Continued use of the Platform after amendments have been made shall constitute the Licensee’s acceptance of such amendments.
8.3. If any provision of the Offer is declared invalid, this shall not affect the validity of the remaining provisions.
PUBLIC OFFER
(LICENSE AGREEMENT)
(LICENSE AGREEMENT)
